Scaled Onboarding
- Scaled Unghosting Playbook
- Working with CTAs
- Working with Advocacy and AEs
- Recommendation Calls & Success Plans
- Personas & Discovery Calls
- Zendesk AI
- Product training 4 - Zendesk Explore
- Product training 3 - Zendesk Knowledge
- Product training 2 - Admin Center & Business Rules
- Product training 1 - Zendesk Support
- Introduction to SaaS + internal stakeholders
- Scaled Playbook 2025